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Real-time Unified Communications

Deliver UCaaS and CCaaS apps with native media quality—no VDI, no agents, no tradeoffs.

The Challenge

“Our contact center agents need reliable, real-time audio and video but VDI can’t keep up.”

VDI and VPNs introduce too much latency, degrade call quality, and break under real-world conditions. Plugins and redirection tools only add complexity without solving the problem.

The Solution

Enable real-time communications with no performance compromises.

Sonet.io delivers application interfaces securely through the browser while letting voice and video flow peer-to-peer using WebRTC. That means crystal-clear calls and responsive video without plugins, installs, or virtual desktops.

Native WebRTC Media Delivery

  • Establishes direct browser-to-browser media paths without the VDI protocol bottlenecks
  • Built-in echo cancellation, noise suppression, and adaptive bitrate control
  • Uses live WebRTC telemetry to optimize call quality and connection reliability in real time

Unified Browser Workspace

  • Voice, video, and business apps run together in one secure browser session
  • No installs, plugins, or desktop software required; just a WebRTC-capable browser
  • Works instantly on any managed or BYOD device with Chrome, Safari, or Edge

Global Performance Architecture

  • Routes sessions through the closest Sonet point-of-presence for minimal latency
  • GPU-accelerated infrastructure supports demanding workloads and smooth media delivery
  • Automatically scales to support users across multiple regions and time zones

From the Blog: From Lag to Clarity

How IT teams are rethinking voice and video delivery for a browser-based world.

Why VDI Fails for Real-Time Communications and What to Use Instead
Discover why VDI breaks modern voice and video apps and how Sonet.io delivers native-quality real-time communications without plugins, agents, or complexity.
Read More

Why It Matters

  • Delivers Native Voice & Video in Browser
    Run Zoom, Teams, and UC apps without plugins, redirection tools, or VDI constraints.
  • Works on Any Device, Anywhere
    Support real-time communications on BYOD, unmanaged devices, and global endpoints.
  • Preserves Media Quality at Scale
    WebRTC routes audio and video peer-to-peer, avoiding added latency or jitter.
  • Improves End-User Experience
    Keep calls clear and consistent, even across variable network conditions.
  • Simplifies IT Operations
    Eliminate redirection hacks, endpoint agents, and media troubleshooting tickets.
Download the Brief

Get Real-Time Right

Sonet.io lets you deliver voice and video the way they were meant to work—securely, instantly, and without VDI headaches.

Schedule a Demo

Get a custom demo with our remote work access, security and visibility experts — and see Sonet.io in action.

Schedule a Time
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